From Worst to First

From Worst to First

Behind the Scenes of Continental's Remarkable Comeback

by Gordon Bethune
3/5
(23 votes)

The CEO of Continental Airlines since 1994 explains how he took a company on the verge of bankruptcy to being a company that has had record profits since 1995, by looking past the bottom line.

Format
304 pages, Paperback
First published
August 16, 1999
Publishers
Wiley
Language
English

Gordon Bethune does a wonderful job outlining his experience fixing a problem company plagued with strategic challenges, financial losses and poor morale. The book is very approachable and well-written with the perfect balance of familiar airline industry specific concepts to make it interesting for airline industry employees while not over jargoning unfamiliar outsiders.

As advertised.

Cocky, rear-view mirror story of how Gordon saved Continental. He did save it and he did so many things right, but the book is self-congratulatory I could barely finish reading it.

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